Tuesday 2 November 2010

Human, Physical and technological resources at Coca Cola (P3 + M1)




Physical and Technological resources need to be managed well in Coca Cola or any other organisation. Physical resources include for example; the buildings, maintenance and the safety of the premises. Technological resources include the machinery, physical equipment, graphs, designs and drawings.
Physical;
Physical resources are needed in the Coca Cola business setting to assure the organisation has specific places/ buildings to work efficiently. These resources need to be maintained so that Coca Cola can perform well in each of their activities and roles, this also includes assuring safety in the work setting and making sure all the machinery and plant (where manufacturing takes place; labelling, bottling, filling machines etc) work well and are in good condition.


Coca Cola has resources such as different buildings and facilities for eg;
  • They have office buildings to make sure they seem presentable and professional, their office properties have a modern look with a presentable entrance and reception, conference rooms, lecture rooms, also comfortable lounges for the guests and staff at Coca Cola.
The Coca Cola head offices have departments like the ICT, human resources, marketing and sales,also finance because these areas will work more efficiently in an office setting which consists of the appropriate equipment, chairs, tables, computers, organised space etc. For example in the ICT departments walking in you may find more hardwear than in any other department for eg; marketing and sales. ICT departments are equipped and stocked with a lot of wide screen professional computers, connection to internet, also printers and scanners, equipment other departments might not know how to use. Human resource departments are mainly responsible for employee paper work so their facilities would mostly include desks, a computer, chairs, tables, connection to a phone line also internet, supply of paper, pens and pencils etc, this department is less technological compared to the ICT department for example. Marketing and sales department would also differ from the ICT and human resource departments by having facilities which consist of comfortable tables and chairs suitable for pitching different marketing ideas and sale solutions, also there might be computers to help promote the Coca Cola products and sell them to other companies which means this department also requires a connection to a phone and an internet line. The Finance departments usually consist a lot of hardwood tables and office chairs, computers and telephones to collect and make payments for example, this department can be compared to the human resources and marketing and sales departments unlike the ICT department who use mainly technology. 
  • The Coca Cola company has manufacturing buildings such as factories to make sure the companies items/ stock are produced to best quality and that the employees are in a safe working environment; it doesn't have to be presentable to the customers since no one but the employees and employers are allowed to visit the place. The building is used for machinery use which is advanced and supports the staff.
The manufacturing factories consist of departments such as; ICT and Production because these are the departments mostly needed to produce Coca Cola products with safety and efficiency that include facilities with equipment of different kinds of machinery and equipment of production. The ICT departments of manufacturing would include equipment such as large machinery for; bottling, labelling, filling, packaging etc. also space and equipment to stock the products after manufacturing, this department differs from the production department for example because they're departments take different roles which mean they need different apparatus to manage. The production department facilities include testing equipment, lab safe desks and chairs and laboratories for experimenting and such, this Coca Cola's department is different to the ICT manufacturing department mainly because it's more accessable to employees and not mainly controled by ICT technology.  
  • Coca Cola also have warehouses to keep their products in a safe location for preparation to be delivered to customers, the warehouses usually supply big supermarket stores such as; Tesco and Sainsbury's in England because they order a lot of stock and increase Coca Cola's profit. The warehouses are usually very large, high stock rooms with a lot of capacity which helps the company use up their facilities wisely; not wasting resources and money. 
The warehouse facilities of Coca Cola include departments such as ICT. The ICT departments make sure the warehouses are organised and accurate, these departments consists of equipment  such as large hard-drive memory computers, machinery, stock space to store the Coca Cola products safely and stacked to capacity to avoid wasting space which can also save Coca Cola's money. The ICT department is different to any other departments like The human resources at head offices for example, this is because the ICT departments use more technologically efficient equipment and rely on computers when it comes to recording stock and such. 
  • The organisation also has shops to sell and promote their Coca Cola products, also so that their products could be purchased at any local stores for all audiences Coca Cola is aiming to. These shops look presentable and welcoming for the customers to visit and buy Coca Cola products. 
These facilities have departments like Marketing and Sales and Finance. The Marketing and sales departments at the Coca Cola shops are there to sell the brands products; this department consists of equipment such as tills, cashiers, baskets and trolleys, stocked aisles etc. without this equipment the store would not be able to manage and sell the Coca Cola products. Marketing and Sales departments differ from the finance department mainly because they have material which helps sell the company's products unlike finance who mainly take care of the income, outcome, taxing; money. The Finance department consists of desks, chairs, computers and a connection to a telephone and internet line; this helps them maintain organisation of all the shops finances and differs from the marketing and sales department mainly because marketing and sales just sell the product outcome with a profit which then the finance department takes care of.  
  • Museums and education centres are also a part of the Coca Cola facilities and buildings to help the business progress and reach popularity, they also help the Coca Cola audiences learn the history and the journey of Coca Cola's success and achievements. The museums and education centres have to look presentable and reflect on the Coca Cola's business, also show knowledge about the whole Coca Cola industry to assure people they have entered the place to learn about the company, so they have to have different show rooms and displays in corridors and entrances. 
The museums and education centres of Coca Cola consist of departments such as ICT and Finance because it helps both the facilities work efficiently and perform their roles to best standard. The ICT departments at the museums and education centres include equipment such as chairs and tables for the guests that visit the premises, also printed picture and animated displays, computers, wide television screens etc. The ICT department differ from the Finance department because ICT has an advantage of more efficient use of modern technology. The Finance departments at Coca Cola education centres and museums for example have apparatus such as pens, pencils and paper, also comfortable office desks and chairs, a computer and telephone since their main role is to manage the incoming and outgoing money of the facilities and the main difference between them and the ICT department is that finance is in charge of mainly financial paperwork and ICT departments control computer technology for the facilities. 

Materials and Waste 
At Coca Cola materials that they use usually depend on the type of process it runs for example; how each of the Coca Cola department facilities run and what equipment they use, also it depends on the employees and employers. For example at Coca Cola's office buildings they use materials such as computers, desks, chairs, pens, pencils and paper, also connection to a telephone and an internet line to help their employees work efficiently and to their best ability. It is important for Coca Cola because all of their offices would not perform well without equipment such as and this also includes all other different but necessary equipment that the rest of Coca Cola's departments need to perform excellent for their success. Waste means that like any other Eco friendly company Coca Cola do their bit for the environment; they are careful about wasting packaging material or any material needed for Coca Cola to produce their products; this helps them save money as well as help the environment's well being and promote recycling since whatever waste they have left over- gets recycled. Coca Cola also try and encourage their customers to recycle Coca Cola bottles and cans as it displays on the packaging for the target audience to see. Recycling waste is also important to the government since they are in charge to maintain Eco friendly councils and i think Coca Cola influences the local communities to do so which reflects on the governments progress of encouraging people since they have also funded Enwirowise campaign to give the public tips and suggestions on how to recycle correctly. This is important for Coca Cola because these materials and managing waste impacts their performance by helping all departments work more efficiently which means they make more profit and save more time since all facilities are organised, also helps the environment and promotes recycling to the Coca Cola's audience which gives the company a respectable name. 

Plant and Machinery
As Coca Cola have certain buildings and equipment materials, they also have certain requirements of types of plant and machinery. Plant; meaning having a specific place for manufacturing Coca Cola's products (where an industrial or manufacturing process takes place) for example a 'factory' where Coca Cola produce their product; they label, bottle, fill, pack etc. So to do this they need certain machinery in these factories to perform the process of labeling, filling, bottling and packaging to receive a perfect outcome. Having machinery also saves Coca Cola money and time which means they end up earning more money since less staff is needed and more work is done at once by a machine unlike an employee, machinery may also be more safe since it is programmed to perform a role on the certain product with minimal assistance needed. Coca Cola spend a lot of money for their factories and great machinery, but it comes to a great outcome and profit for the company. This affects Coca Cola's performance by making it more technologically efficient and safe which is an advantage for the employees and the business to feel comfortable and protected in their work setting also saves the company more time and raises their profit. 


Equipment including IT
Just as in any other company's work setting, all of Coca Cola's departments equipment is essential to the business to help it run effectively. For example the ICT department at the office facilities at Coca Cola could not perform smoothly without a well working computer or access to the internet. With a lack of necessary equipment at most of the Coca Cola buildings and facility departments the company would not be able to perform their roles at all, which would be a major loss of profit and decrease of good progress to the business. Since most of the departments working within the Coca Cola business use information technology to perform their job roles; IT is essential, for example if an error occurred with a computer hardware or software the job role might not be able to be completed since these are essential IT additions. This equipment including IT impacts Coca Cola by helping the company perform well with the help of computer technology which speeds up the job role process and works faster with efficiency. 


Planned maintenance and refurbishment
At Coca Cola all of their buildings, plant and machinery require updating and to be maintained regularly. This means that all of the facilities, equipment and machinery need to be checked if they're safe and functioning well every 24 hours and adjustments have to be made if necessary, this also includes updating the equipment and machineries for example; making them more environmentally friendly by using more energy resourceful materials such as Eco friendly light bulbs and saving packaging materials also recycling any that do get left over. For example at Coca Cola's office departments to refurbish their facilities their would aim to maintain organisation but might consider re-decorating such as re-painting the rooms a different colour, re-furbishing with new tables and chairs etc. If this maintenance and refurbishment does not happen the machines could stop functioning correctly and this could stop Coca Cola's product production which would lead to a major loss of profit and customers. 


Emergency provision
In all Coca Cola's work settings 'The Health and Safety at Work Act 1974 demands for the organisation to set up policies for the 'in case of an emergency' within a certain Coca Cola building. This means that all of Coca Cola's buildings should have a drawn up policy and an evacuation training given to all of the employees as well as clear instructions of what action to take in case a fire or any other incident happens within the premisses; this also means that Coca Cola and it's departments employers are responsible for providing safety equipment such as fire alarms and extinguishers, fire escapes etc- to make sure all employees are still safe even if a fire might occur the building. The employees then are responsible to apply this act to Coca Cola customers and people who visit the building. This is important for Coca Cola because if they do have  a case of emergency and they're not prepared people within the building may get hurt and this would promote Coca Cola in a negative way which means they could end up losing customers and profit.
 
Insurance
All of Coca Cola's building's that are owned or rented by the company should always have valid insurance. When Coca Cola own the building they arrange the insurance cover themselves, but if they rent the premisses the building is usually covered by the landlord. The fee of the cover is usually paid monthly in exchange of protection to the Coca Cola's building in case anything occurs eg;
  • natural disasters such as; floods, earthquakes, storms, fires etc. that damage the building or the building's facilities and stock within. 
  • theft from inside the building 
  • damaged equipment 
  • vandalism 
  • leaks eg; leaking gas pipes (causes a hazardous environment for people within the work setting) 
  • collisions eg; vehicle collisions. 
Technological;
Technological resources are needed at Coca Cola to be able to work with efficiency to save time and money. It is more than equipment, these resources include; computer harware- modems and routers (a physical resource). The technological resources are things like softwares, text or music. These resources are needed at Coca Cola mainly because it helps them work more efficiently save time and money also are safer to work with.

Intellectual property
Intellectual property rights at Coca Cola let people within the company to express their ideas and have the right to be concerned to what happens to these ideas, this includes; how often it may be used, what and who they associate with also, if they have permission to be copied. *the five types of intellectual property; designs, drawings, text, music & video; these different types of communication are enclosed with laws of copyright and patening and also- should be protected just like any other copyrighted Coca Cola's material. This can impact Coca Cola's performance by not letting another company steal their ideas by copying their intellectual property- this means that Coca Cola will be taking the credit for the property as well as earning their deserved profit.

Accumulated experience and skills
This means Coca Cola's experience gained over a certain number of years when the employees have faced a lot of different job issues and such. If Coca Cola can afford to keep people in their job roles, the level of Coca Cola's experience and promotion will grow in a major way.